Lauren Goode, at writer at The Verge, says that Apple’s forthcoming watchOS 3 is “an admission that Apple had it all wrong when it came to interactions on the first-generation Apple Watch.” It is no such thing, although the headline makes for great clickbait!
With the first release of the Apple Watch’s OS, Apple got some things wrong and some things right, just as most developers do when they release a brand new product. Designing a user experience is an inexact science. Sure, there are protocols and methodologies for doing it that have a deep grounding in psychological and behavioral research, but all employing them does is get your product closer to delivering a good user experience the first time out of the box.
It’s only when a product has been in use for a while in a large and diverse user population can the developers see more of the pain points their initial design had, and then devise ways to mitigate them. Apple addressed some of them in watchOS 2, and has addressed more of them in watchOS 3.
Goode says that watchOS 3 “requires fewer swipes and taps and less wait time just to get an app going. Why wasn’t it like this before? I do not know.”
I do know. Anyone with actual consumer software development experience does.
Why doesn’t Goode know this? I do not know.